Why Are Surveys Good For Research?
The unsung heroes of research are surveys. While focus groups and interviews receive greater attention, surveys carry out the bulk …
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The Employee Engagement Survey (Smart Ideas)
The concept of employee engagement, which is often discussed but rarely taken into consideration, is the key to unlocking a …
How To Measure Wellbeing
Now, how do you feel? Answering that question appears simple. “Pretty good, mate, you?” However, what if we asked you …
The Employee Retention Survey (Smart Ideas)
Keeping your finest employees around is not only wise, but also necessary in today’s never-ending race for talent in a …
Mandatory Questions In Surveys
The last thing you want is for respondents to skip over your well constructed survey questions or, worse yet, to …
What Is a Good Customer Effort Score?
Do you know 86% of consumers are willing to spend extra for an improved customer experience, did you know that? …
What Is Public Consultation?
Governmental agencies, local governments, and other public organizations engage in public consultation as a means of getting the public’s thoughts, …
What Is Customer Sentiment?
Frustration among customers is never a good thing. According to research, 71% of consumers become irate when a company does …
Structured vs Unstructured Questions: When to Use Each in Surveys
It is helpful to know that there are two basic categories of questions you can include in a survey: structured …
Are Google surveys free?
Google Surveys offer pricing based on a price per completed response structure, which is determined by the specific audience you …